What should I do if the buyer requests a change of address?

You can modify the recipient's address in 4Seller before shipping. If you have purchased a shipping label, you can choose to cancel the shipping label before making the modification. After modifying the address, repurchase and print the shipping label before shipping.

How to select GLS's local delivery service in Spain?

After selecting GLS when purchasing shipping labels, 4Seller will automatically list the service types available within Spain and provide the shipping costs for each service type. You can then select the type that suits you best.

Does 4Seller have a reminder function when GLS logistics status is not updated?

Yes. 4Seller monitors GLS logistics status in real time. If an order has not been updated for more than 24 hours, you can view the abnormal order in the abnormal tracking bar at the top of the logistics tracking page for timely handling.

Does 4Seller support Spanish language display for GLS shipping labels?

Yes. When printing GLS shipping labels, 4Seller automatically switches languages based on the recipient's address. For orders within Spain, the labels default to displaying Spanish recipient information, ensuring compliance with local postal regulations without the need for manual address translation.