How to Reconnect OTTO in 4Seller if Stores status be Inactive?

Updated on 18 Aug,2026Copy Link

Now 4Seller Upgrade the new version in OTTO app, so the previous authorization in 4Seller may show inactive. Follow below steps to connect OTTO V2 in 4Seller. 

Step 1: Click "Reconnect" turn back to OTTO backend

Step 2: Click "V1" to delete V1 

Step 3: Go back to 4Seller click "Reconnect " to connect OTTO V2 to 4Seller

Step 4: In OTTO backend can see the newest status

Any problems just feel free to connect 4Seller support team: support@4seller.com
 

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