Order--Buy label failed error: [platform-error]create label shipping service not found.

Updated on 23 Oct,2025Copy Link

When using the CBT logistics service provided by TikTok, an error appears when purchasing the shipping label: [platform-error]create label shipping service not found.
 

That's because: Some order types do not support CBT mode when purchasing shipping labels in bulk on 4Seller. The TikTok platform will display the error message shown in the figure below.


In this case, try choosing a different logistics channel and purchasing a shipping label.

 

 

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